Delivery times depend upon stock status.

HOW LONG WILL MY DELIVERY TAKE?

IN STOCK

Item is physically held in stock at one of our warehouses.

Items will be dispatched usually within 24 hours (mon-fri) using one of the below services. Dispatch times can take upto 2 working days.

Royal Mail (Under 1.5kg)
Dispatched on a 48hr service, or 48hr tracked service.

DHL (Over 1.5kg)
Dispatched on a 24hr tracked service.

BOW Distribution for pallet and large deliveries on a 3 day service.

IN STOCK WITH MANUFACTURER

Item is in stock with the manufacturer but not held in our warehouses.

Items will be dispatched usually within 5 working days using one of the below services. In some cases the items will be delivered directly from the manufacturer to your delivery address, and in these cases automatic tracking information may not be available. Dispatch times can take upto 10 working days although this is usually faster.

Royal Mail (Under 1.5kg)
Dispatched on a 48hr service, or 48hr tracked service.

DHL (Over 1.5kg)
Dispatched on a 24hr tracked service.

BOW Distribution for pallet and large deliveries on a 3 day service.

 

SPECIAL ORDER

Item not held in stock with the manufacturer or us and requires manufacturing to order.

In most cases if an item is special order it will need ordering in by the manufacturer or producing by themselves meaning lead times can be between 10 days to 90 days.

Please contact us before ordering if unsure. Special Order Items ARE NON RE-FUNDABLE.

Often items will be produced or manufactured based upon your order only, so once the item has been placed on order there is unfortunately no cancellation available. Please be sure before placing an order for a special order item, we would always advise talking to us first.

*Dispatch times are guidelines only and although we make every effort to ensure items are dispatched as promptly as possible, busy times and holiday seasons can impact handling times.

Product Availability

Delivery costs depend on location, parcel weight and value.

HOW MUCH IS DELIVERY?

candor-delivery-cost
UNITED KINGDOM

UK Mainland:

Any order placed over the value of £50 will receive FREE delivery.

Parcels under £50 value, and under 2kg weight: £3.29

Parcels under £50 value, and over 2kg weight: £5.95

UK Non Mainland:

Parcels upto 1.5kg weight: £3.99

Parcels 1.6kg - 12.5kg weight: £12.49

Parcels 12.6kg - 25kg weight: £29.99

Parcels 25.1kg+ weight: £149.99

EUROPE

Europe:

Parcels upto 1.5kg weight: £3.99

Parcels 1.6kg - 12.5kg weight: £12.49

Parcels 12.6kg - 25kg weight: £29.99

Parcels 25.1kg+ weight: £149.99

USA

USA:

Parcels upto 1.5kg weight: £3.99

Parcels 1.6kg - 12.5kg weight: £12.49

Parcels 12.6kg - 25kg weight: £29.99

Parcels 25.1kg+ weight: £149.99

REST OF THE WORLD

Shipping would be calculated at the checkout stage. 

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